CUSTOMER INSIGHT ANALYST

(M/W) Mein Kunde, ein marktführender Energiekonzern, sucht Unterstützung für sein innovatives und wachsendes Data Analytics Team. Durch deine Analysefähigkeiten trägst du zu einem ganzheitlichen Kundenverständnis bei.

DEINE AUFGABEN

Als Data Analyst generierst du Customer Insights (z.

B. Kundenwertanalyse, Kundensegmentierung) zur Optimierung von Direktmarketingaktivitäten über alle Kommunikationskanäle

Du entwickelst und führst Potenzial
und Zielgruppenanalysen durch
Unterstützung der Kundenrückgewinnung im Rahmen von Churn-Analysen
Enge Zusammenarbeit mit dem Vertriebs
und Marketing-Team
Auf deinen Analyseergebnissen basierend erstellst du Entscheidungsvorlagen und präsentierst diese

DAS BRINGST DU MIT

Abgeschlossenes Studium mit statistischem Schwerpunkt
Du hast mindestens 2 Jahre einschlägige Berufserfahrung im analytischen CRM oder in der Datenanalyse
Deine SQL Kenntnisse sind sehr gut
Du hast bereits Erfahrung mit dem Umgang von gängigen Analyse
und Statistiktools (idealerweise R und/oder SAS)
Tableau Kenntnisse sind von Vorteil
Kommunikations
und Präsentationsstärke und Spaß an der Arbeit im Team
Sichere Deutsch
und Englischkenntnisse in Wort und Schrift

BENEFITS

Attraktives Gehalt und sehr gute Weiterentwicklungsmöglichkeiten
Weiterbildung durch Trainings und Workshops
Frisches Obst und Snacks
Ansprechende Büroräume im Herzen der Stadt

INTERESSE?

Du hast Interesse? Bewirb dich direkt auf dieser Website! Apply Save job Send similar jobs by email Sign-up for Job Alerts Enter your email below to receive alerts to your inbox when similar jobs become available. By clicking "Yes, send me jobs" below you are consenting to receive jobs to your inbox, based on the search criteria you have selected, as per our privacy policy. Email address The form is incomplete, see above Thanks, your Job Alert has been set-up successfully. Keep an eye on your inbox for the latest jobs that match your search on Harnham.com

VAC 3097

_1530262138 Düsseldorf,

Nordrhein-Westfalen Salary:

€50000

€60000 per annum 1.

Job type Permanent 2.

Sector:

Marketing Analyst Linda Stadler Senior Recruitment Consultant Emaillindastadler@harnham.com Similar Jobs Senior Data Science Engineer Salary US$160000

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We help the best talent in the Digital analytics market to find rewarding careers. Simply upload your CV and select your areas of interest and our expert recruitment consultants will be in touch Upload Now Harnham blog & news With over 10 years experience working solely in the Data & Analytics sector our consultants are able to offer detailed insights into the industry. Visit our Blogs & News portal or check out our recent posts below. Harnham's Brush with Fame Harnham have partnered with The Charter School North Dulwich as corporate sponsors of their 'Secret Charter' event. The event sees the south London state school selling over 500 postcard-sized original pieces of art to raise funds for their Art, Drama and Music departments. Conceived by local parent Laura Stephens, the original concept was to auction art from both pupils and contributing parents. Whilst designs from 30 of the school's best art students remain, the scope of contributors has rapidly expanded and now includes the work of local artists alongside celebrated greats including Tracey Emin, Sir Anthony Gormley, Julian Opie, and Gary Hume. In addition to famous artists, several well-known names have contributed their own designs including James Corden, David Mitchell, Miranda Hart, Jo Brand, Jeremy Corbyn, and Hugh Grant. The event itself, sponsored by Harnham and others, will be hosted by James Nesbitt, and will take place at Dulwich Picture Gallery on the 15th October 2018. You can find out how to purchase a postcard and more information about the event here. by Simon Clarke 17. September 2018 News Why A Good Work

span class="jpa-keyword-highlight">Life

Balance Is Better for Business Contrary to American sitcoms, work life balance isn't about sitting in coffee shops contemplating life and complaining about work. However, there are plenty of jobs where you can work from or in a coffee shop. The rise of virtual, remote, and contractual roles has contributed to the demand for work life balance. But, sometimes, in our tech-led world, where business can follow us anywhere, the balance becomes more about setting boundaries. It's about putting down our mobile phones, closing our laptops, and dipping our toes into other waters. Where Does Your Country Fit on the Work

span class="jpa-keyword-highlight">Life Balance Scale? European countries have been leading the way with work
span class="jpa-keyword-highlight">life

balance for some time, with the Netherlands topping the list at number one. With the UK sitting at number 29 out of the 38 countries in the Organisation for Economic Co-operation and Development (OECD), what's tipping the scales? 13% of British employees work 50 or more hours per week versus 0.5% of people in the Netherlands work those long hours. The average Brit is therefore only setting aside 14.9 hours for leisure and personal care (including eating and sleeping) a day versus those in the Netherlands who dedicate 15.9 hours. Countries in the Nordics work a maximum of 48-hours per week. However, the reality is significantly lower, with the Finnish working an average of 36.2 hours a week, the Swedes 35.9 hours, Norwegians at 34 hours, and the Danes just 32 hours.

Denmark, Finland, Sweden, Norway, and Iceland have become renowned for fostering optimal work

span class="jpa-keyword-highlight">life balance. But, though the Netherlands sits at the number one spot on the OECD, the Danes top the list as the happiest in the world. The Danish welfare model, characterised by quality of life and a good work
span class="jpa-keyword-highlight">life balance offers: Flexible working conditions and social support networks, including maternity leave and childcare facilities. A high degree of flexibility at work
often including adaptable start times and the ability to work from home. Lunch breaks are often at a designated time each day, enabling colleagues to interact, eat together, and get away from their desks. There is a minimum 5 weeks' paid holiday for all wage earners. The Danish welfare society is characterised by quality of life and a good work
span class="jpa-keyword-highlight">life balance. Work
span class="jpa-keyword-highlight">life

balance for the Danes is a healthy balance of priorities. As important as career and ambition is, are is just as important to balance life outside work (pleasure, leisure, family, and health). This understanding of balance not only puts Denmark at the top of the international equality table, it also contributes to a generally high standard of living. Further research shows 33% of working American adults work over the weekend and on holidays. This, in turn, has led 66% to say they don't feel they have a good work

span class="jpa-keyword-highlight">life

balance. One of the main drivers contributing to the need to always be "on" and available is 24/7 technology. For example, if an employer emails, texts, or rings an employee at dinnertime, the employee often feels compelled to answer straightaway. While 57% of those surveyed feel technology has ruined the family dinner, 40% believe it is okay to answer an urgent call or email at the dinner table. So, it comes back to boundaries and not feeling guilty about 'switching off' for a few hours or a few days to 'recharge'. What Companies are Doing to Improve Work

span class="jpa-keyword-highlight">Life Balance Nordic businesses remain at the top of the list for best work
span class="jpa-keyword-highlight">life

balance. Though much of it is dictated by strict Nordic Labour laws, companies outside the Nordics are beginning to take pages from their playbook. At a business in Helsinki, Finland, employees are encouraged to go home on time at the end of their day. Often this falls around 5:00pm, though leaving earlier to say, go to a child's sports activity, is always a guilt-free option. Like many European businesses, employees also receive five weeks of paid vacation each year. Everyone gets stock options and teams are small with the ability to make autonomous decisions.

The theory:

this team is closest to the project, they know what is best for it. No management approval required, but only to help share in lessons learned. Many Nordic businesses have shortened hours and a focus on family. By putting family first, businesses report improved productivity and innovation, less absenteeism, and reductions in staff turnover.

Other benefits can include:

Ability to leave work 30-minutes early to pick up kids from school or take them to sports practice Ability to use sick days to take care of sick children Businesses regularly offer gym memberships, event discounts, leadership classes, and team-building exercises as well as opportunities for employees to take courses and further their education. At one business, in Sweden, for example, employees have access to a leisure centre and recreational activities such as fishing, tennis, and swimming. Though everyone has their own definition of what work

span class="jpa-keyword-highlight">life

balance means to them, it can be difficult to follow without government mandates, like in some European countries, or if you're a small business. Our UK and Europe Salary Guide showed that, with over 98% of respondents working full time, at least some flexibility is now expected. We found that 53% of respondents work at home at least one day a week, and 56% have flexible working hours, highlighting that these 'benefits' are now becoming the norm. Harnham Life As a business, we try to both reflect, and the lead the way with, developments that we see across the Data & Analytics industry. From ensuring our consultants leave on time two days per week to participate in pursuits outside work, to offering one fully-paid Charity Day per year, we place emphasis on creating an environment where our teams feel like they have a good work

span class="jpa-keyword-highlight">life balance. By building a culture where a consultant can set up a book club or arrange a night out on the town, we have formed a business where employee welfare is prioritised. Though everyone has their own definition of what work
span class="jpa-keyword-highlight">life

balance means to them, it can be difficult to follow without government mandates like in some European countries or if you're a small business. The important thing is to do what's right for you and sometimes turn off your phone, close your laptop, and meet up with some family or friends in that coffee shop. Whether you're looking for a permanent position with more benefits, or the freedom of a contract role, we're here to help with your job search. by Emma Way 15. August 2018 News Giving Back Read about Harnham's corporate social responsibility initiatives Find our more about the causes we support.

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